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Evaluations (Video)

New feature: content organization, collaboration and filtering

This article describes a new feature that may not be available to all users. If you don't see this feature and want to learn more, please contact your Tethr admin.
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Evaluations allow Tethr customers to create their own custom forms for their QA processes, compliance audits, disposition codes and more. Those forms are attached to individual interactions, giving users the ability to fill out evaluations and add their own structured data to each interaction.