https://support.tethr.com/hc/en-us/categories/115002448427-Admins Admins
https://support.tethr.com/hc/en-us/sections/360004718633-Manage-user-groups Manage user groups
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Edit a user group

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New feature: content organization, collaboration and filtering

This article describes a new feature that may not be available to all users. If you don't see this feature and want to learn more, please contact your Tethr admin.
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Overview:

Edit an existing user group in Tethr.

  1. Rename a user group

  2. Add or remove interaction groups

  3. Add or remove users

Required: You must be a Tethr admin to perform this task.

Edit a user group:

Starting from the User groups page, select the name of the user group you’d like to edit from the list of user groups to open it.

Screenshot 2024-07-19 at 1.30.47 PM.png

Tip: You can also edit a user group by selecting the More actions ( ••• ) menu from the list of user groups and choosing the Edit user group option.

Rename a user group:

  1. To rename a user group, open the page of the User group you want to rename and select the More actions ( ••• ) menu. Then select the Rename option.

    Screenshot 2024-07-19 at 1.31.16 PM.png
  2. In the pop-up you can edit the name, then select Update.

    Screenshot 2024-07-19 at 1.31.54 PM.png
  3. A pop-up will appear to confirm you are authorized to do this task. Enter your login information and then select Authorize.
    Admin-authorize-admin-action.png
  4. If you select Cancel, your edited name will be lost.

Add or remove call groups:

  1. To add a call group, click in the add call group bar and search for those you want to give users access to.
    Screenshot 2024-07-19 at 1.33.34 PM.png
  2. As you select call groups to add to your user group, you’ll see a success message display indicating a each action that’s been completed.
  3. Once you’ve chosen all call groups you’d like to include, you can either Close the user group or navigate away from the page. Your changes will be automatically saved.
  4. To remove a call group simply select the Remove link next to the call group you want to remove.

    Screenshot 2024-07-19 at 1.33.59 PM.png
  5. A pop-up will appear to confirm you are authorized to do this task. Enter your login information and then select Authorize.
    Admin-authorize-admin-action.png
  6. As you remove call groups, you’ll see a success message display indicating a each action that’s been completed.

Add or remove users:

  1. To add a user to the user group search for them by name. Placing your cursor in the user search field will display a drop-down list of users.
  2. As you select users to add to your user group, you’ll see a success message display indicating each action that’s been completed.

    Screenshot 2024-07-19 at 1.35.21 PM.png
  3. Once you’ve chosen all users you’d like to include, you can either Close the user group or navigate away from the page. Your changes will be automatically saved.

    Screenshot 2024-07-19 at 1.35.50 PM.png
  4. To remove a user simply select the Remove link next to their name.
  5. A pop-up will appear to confirm you are authorized to do this task. Enter your login information and then select Authorize.

    Admin-authorize-admin-action.png
  6. As you remove users, you’ll see a success message display indicating each action that’s been completed.

What's next?

Delete a user group
Add a user group

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