https://support.tethr.com/hc/en-us/categories/115002399667-Customer-interactions Customer interactions
https://support.tethr.com/hc/en-us/sections/360000368168-Composite-interactions Composite interactions
  1. Support
  2. Customer interactions
  3. Composite interactions

Updating saved reports with composite interactions

Follow

New feature: content organization, collaboration and filtering

This article describes a new feature that may not be available to all users. If you don't see this feature and want to learn more, please contact your Tethr admin.
Section only
Update an existing
report
with composite interactions for improved analytics.

Getting started: If you’re not already viewing your report list, first click on the Reports tab at the top of the application.

Update a saved report with composite call interactions:

      1. Click on one of your report names to open that report.
        Open-Report.png
      2. Click on the Filters button in the top right-hand corner.
        Adding-CC-2-FiltersBtn.png
      3. Open the Composite interactions filter and select the Show results as composite calls option.
        Adding-CC-3-FilterOptions.png

        Tip: Once the Show results as composite calls option is selected, your report's graph, interaction count, and interaction results list will be automatically updated. Refer to What are composite interactions? for more details.
      4. Click the Save button.
        Adding-CC-4-SaveBtnB.png

What's next?

What are reports?
What are composite interactions?
What are calls?

Articles in this section