https://support.tethr.com/hc/en-us/categories/34204992331411-Coaching Coaching
https://support.tethr.com/hc/en-us/sections/34267697119123-Features Features

Complete and share a coaching session

New feature: content organization, collaboration and filtering

This article describes a new feature that may not be available to all users. If you don't see this feature and want to learn more, please contact your Tethr admin.
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Complete a coaching session

Mark your session as complete when you're finished making changes. After a session is marked complete, you have the option to share a snapshot of the completed session with the agent assigned to the session. 

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Request acknowledgment of a session

Select the option to request acknowledgement when sharing a completed session. The agent will receive an email that contains snapshot of the session, any comments from the coach, and a request for the agent to acknowledge the session by clicking a checkbox and confirming through their browser.

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Coaches receive a notification in the platform once the agent has acknowledged the session.