Delete an agent group

Overview:

Delete an agent group:

1. If you're not already viewing the Agent groups page, do the following:
   
   a) Click the Settings option in your user menu.
   b) Click the Agent groups option in the Admin menu on the left.
   
2. Click on the agent group row in the Agent groups list.
   
3. Click the Delete link.
   
4. A pop-up appears to confirm that you want to delete the agent group. Click the Delete button to confirm the deletion.
   
   Please be aware that deleting an agent group cannot be undone.
   
5. A pop-up appears to confirm that you are authorized to do this task. Enter your login information and then click the Authorize button.
   

What's next?