Admins Manage users

Deactivate a user

New feature: content organization, collaboration and filtering

This article describes a new feature that may not be available to all users. If you don't see this feature and want to learn more, please contact your Tethr admin.
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Deactivating a user in Tethr prevents a user from accessing Tethr and will log out any active session they have.  This is intended for temporarily denying user access or as an intermediate step before deleting a user.


What's the difference between deactivating and deleting?
Deactivate removes user access to Tethr, but does not permanently remove them from the system (like Delete will). Deactivated users can be activated at a later time (vs. creating a new account) and will keep all their mentions, notes, and comments in calls.


Required: You must be a Tethr admin to perform this task.

De-activate a user:

  1. If you're not already viewing the Users page, do the following:
    a) Click the Settings option in your user menu.
    b) Click the Users option in the Admin menu on the left.
  2. Click on the User row in the Users list.

    Tip: If you're having trouble finding the user in a long list, you can try a user search.
  3. Click the Deactivate link at the top of the user profile.  (NOTE: once deactivated, you can re-activate a user in using this same process)

  4. A pop-up will appear to confirm you are authorized to do this task. Enter your login information and then click the Authorize button.

What's next?