Deactivating a user in Tethr prevents a user from accessing Tethr and will log out any active session they have. This is intended for temporarily denying user access or as an intermediate step before deleting a user.
What's the difference between deactivating and deleting?
Deactivate removes user access to Tethr, but does not permanently remove them from the system (like Delete will). Deactivated users can be activated at a later time (vs. creating a new account) and will keep all their mentions, notes, and comments in calls.
Required: You must be a Tethr admin to perform this task.
De-activate a user:
- If you're not already viewing the Users page, do the following:
a) Click the Settings option in your user menu.
b) Click the Users option in the Admin menu on the left.
- Click on the User row in the Users list.
Tip: If you're having trouble finding the user in a long list, you can try a user search.
- Click the Deactivate link at the top of the user profile. (NOTE: once deactivated, you can re-activate a user in using this same process)
- A pop-up will appear to confirm you are authorized to do this task. Enter your login information and then click the Authorize button.