https://support.tethr.com/hc/en-us/categories/115002427928-Labels Labels
https://support.tethr.com/hc/en-us/sections/115004111248-Manage-labels Manage labels
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  3. Manage labels

Removing a label from an interaction

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Remove a
label
from an interaction.

Getting started: If you’re not already viewing an interaction, first click on the interaction in Search & browse or one of your Reports.

Remove a label from an interaction:

  1. While viewing an interaction, scroll down the page to the Labels area.
    Labels-remove-label-from-call-step1.png
  2. Click on the x in the gray label box to remove it from the interaction.

    Note: This action does not delete the label. You can find the label later by clicking on the Labels tab at the top of the Tethr window.
    Labels-remove-label-from-call-step2.png

What's next?

Adding a label to an interaction
Deleting a label

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