Admins Manage agent groups

Remove an agent from an agent group

New feature: content organization, collaboration and filtering

This article describes a new feature that may not be available to all users. If you don't see this feature and want to learn more, please contact your Tethr admin.
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Remove an
from an
agent group.

Required: You must be a Tethr admin to perform this task.

Remove an agent:

  1. If you're not already viewing the Agent groups page, do the following:

    a) Click the Settings option in your user menu.
    b) Click the Agent groups option in the Admin menu on the left.
  2. Click on the agent group row in the Agent groups list.
  3. Click the Actions ( ••• ) icon and then select the Remove agent option.
  4. A pop-up appears to confirm that you are authorized to do this task. Enter your login information and then click the Authorize button.

What's next?