https://support.tethr.com/hc/en-us/categories/115002448427-Admins Admins
https://support.tethr.com/hc/en-us/sections/115004114028-Manage-agents Manage agents
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Editing an agent profile

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New feature: content organization, collaboration and filtering

This article describes a new feature that may not be available to all users. If you don't see this feature and want to learn more, please contact your Tethr admin.
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Overview:

Edit an existing
agent's
profile in Tethr.

Required: You must be a Tethr admin to perform this task.

Edit an agent profile:

  1. If you're not already viewing the Agents page, do the following:

    a) Click the Settings option in your user menu.
    b) Click the Agents option in the Admin menu on the left.
    Agents-navigate-agents-list.png
  2. Click on the agent's row in the Agents list.
    Agents-select-agent.png
  3. Modify the agent's information as needed. Then click the Save button.

    Warning: The Agent ID field cannot be changed. If the Agent ID is incorrect, you'll need to add a new agent with the correct information. You may also delete this agent profile to remove it from the Agents list.
    Agents-edit-agent-profile-step3.png
  4. A pop-up will appear to confirm you are authorized to do this task. Enter your login information and then click the Authorize button.
    Admin-authorize-admin-action.png

What's next?

Adding a new agent
Assigning agents to an agent source
Unassigning an agent source

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