https://support.tethr.com/hc/en-us/categories/115002427928-Labels Labels
https://support.tethr.com/hc/en-us/sections/115004111248-Manage-labels Manage labels

Adding a label to an interaction

New feature: content organization, collaboration and filtering

This article describes a new feature that may not be available to all users. If you don't see this feature and want to learn more, please contact your Tethr admin.
Section only
Add a
label
to an interaction.

Getting started: If you’re not already viewing an interaction, first click on the interaction in Search & browse or one of your Reports.

Add a label to an interaction:

  1. While viewing an interaction, scroll down the page to the Labels area. Click in the Add a label to this interaction box.
    Labels-add-label-to-call-step1.png
  2. In the pop-up, select the label you want.

    Labels-add-label-to-call-step2.png
    Tip #1: If the list is too long, you may type part of the label name in the Add a label to this interaction box to filter the list results.
    Tip #2: Don't see the label you want? Type a new label name in the Add a label to this interaction box, select if it should be private (only visible by you) or public, then click the Add button.


  3. The label is now added to the interaction as shown with the gray label box.
    Labels-add-label-to-call-step3.png

What's next?