Calls Call timeline

Filtering categories on a call timeline

New feature: content organization, collaboration and filtering

This article describes a new feature that may not be available to all users. If you don't see this feature and want to learn more, please contact your Tethr admin.
Section only


Only show specific
on a call timeline.

Getting started: If you’re not already viewing a call, first click on a call in Search & browse or from one of your Reports.

Filter categories on a call timeline:

  1. Categories automatically appear on a call timeline as red dots. A hollow red dot means that several categories are overlapping in that portion of a call.
  2. To hide specific categories, click the Categories drop-down and uncheck the categories you no longer want to see.
  3. To hide all categories, uncheck the check box to the left of the Categories drop-down.

What's next?