Download a Comma Separated Value (CSV) file that contains data values reflected in the report’s graph. The downloaded file can be opened in any spreadsheet tool.
Getting started: The following features are available in both Search & browse and My reports. Either click on the Search & browse tab to begin a new search, or open a saved report in the My reports list.
Download a CSV file:
- Select on the Graphing tab. At the bottom of the Graphing panel, select the Download CSV link.
Tip: The CSV file will contain only the aggregate data shown in the display graph. Whenever there is a change in the graph's aggregate date (i.e., display bycategories,teams,agentsor volume), the downloadable CSV file also changes.
- Open the downloaded file on your computer. It will launch your machine’s spreadsheet application.