Reports Graph

Graphing basics

New feature: content organization, collaboration and filtering

This article describes a new feature that may not be available to all users. If you don't see this feature and want to learn more, please contact your Tethr admin.
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The graph is a visual representation of the report’s aggregate data. It is found in a search or saved report. You may customize the graph’s display, timeframe and data. Additionally, you can download a file with the data shown in the graph.

Getting started: The following features are available in both Search & browse and Reports. Either click on the Search & browse tab to begin a new search, or open a saved report in the My reports list.

Elements of the display graph


  1. Timeframe: the date range reflecting in the graph.
  2. Preset date range: a quick way to change the graph timeline.
  3. Graph type: allows you to change a graph's appearance.
  4. Graph colors: allows you to change the graph’s color scheme.
  5. Criteria: allows you to quickly change the graph’s criteria (for example, by total calls, agents, categories, etc.).
  6. Compare with: allows you to compare the graph data against other call related criteria.
  7. Options: provides a menu of additional options for the graph, such as show a graph average and download a file with the graph’s data.
  8. Legend: shows the graph’s legend including colors and labels. You may also customize the graph legend.

What's next?