Filling out evaluations
Where do I find evaluation forms?
Choose a relevant interaction, navigate to the Evaluations tab, then select the evaluation you want to fill out.
How do I fill out an evaluation?
Answer each question and save the evaluation when you’re done. As soon as you save it, the completed evaluation is attached to the interaction and the results are ready to be used in a report or reviewed in a coaching session.
Why can't I save my completed evaluation?
You will not be able to save an evaluation until all required questions are answered. Tethr will detect any required questions you may have missed and highlight those questions in the evaluation. Click on the link at the bottom of the evaluation and use the bar at the top of the screen to navigate through the unanswered questions.
When you have answered all required questions, you will be able to save the evaluation.
All completed evaluations for an interaction can be found in the Evaluations tab. Expand a completed evaluation to review the results.
Elements of a completed evaluation
- Score: Tethr calculates a percentage score for the evaluation based on the points for each answer.
- Completed Questions: View the answers to each question in the evaluation form.
- Edit or Delete an Evaluation: Edit or Delete a completed evaluation using the overflow menu (...). You will always have the ability to edit an evaluation form that you filled out. Depending on the evaluation’s settings, you may also be able to edit forms that other users filled out.
Export evaluation data
To export an evaluation's data as a .csv file, add that evaluation as an element in an interaction detail report. You can export all data for an evaluation, or choose specific elements to export.