Easily search your calls for trends, specific insights, and agent performance

Play back audio, search the transcript, add private notes, and collaborate through public comments

Build custom reports with the insights that matter most and easily share with your team

Organize your reports into groups for comparing business insights side by side

Track whether or not business objectives were met on a call

Use custom labels to organize calls or as a filter when building reports

Integrate with Tethr to import your customer interactions—from chat to call audio and metadata— via the cloud, API or Microsoft Windows services

Connect Tethr with your existing business applications to power them up with rich conversational intelligence

Manage your user profile, preferences, and distribution lists

Learn about Tethr's glossary and recent app updates